We are OPEN for office visits and accepting new patients.
Troubleshooting
Troubleshooting and Support
At The Hearing Center at Eye Consultants of Atlanta, we understand that hearing aids are an important part of your daily life. Sometimes, small issues can affect how they perform. This page is designed to help you quickly find solutions and keep your hearing aids working properly.
Whether you need help with cleaning, connectivity, or basic adjustments, you can access helpful videos and step by step guides below.
Hearing Aid Cleaning Videos:
Keeping your hearing aids clean is essential for clear sound and long term performance. We provide helpful videos for different brands and styles so you can learn how to care for your devices properly.
These videos will guide you through simple cleaning steps to help prevent common issues like weak sound or blockage.Troubleshooting PDFs
If you are experiencing issues with your hearing aids or smartphone connection, these quick tips can help you resolve common problems:
- TIP – How to change phone call routing and change volume of phone call
- TIP – How to clean up Safari
- TIP – How to Disconnect then reconnect aids to iPhone!
- TIP – How to do an iOS update on an iPhone
- TIP – How to make phone calls go to car speakers
- TIP – How to pair hearing aids to your iPhone
- TIP – How to add remote control function on your iPhone
These guides are designed to make everyday tasks easier and help you stay connected without frustration.
Need Additional Help?
If your hearing aids are still not working properly after trying these steps, our team is here to help. Some issues may require professional support or adjustments that can be done in office or through remote care.
Do not hesitate to reach out to The Hearing Center at Eye Consultants of Atlanta. We are committed to helping you get the best performance from your hearing aids so you can continue hearing clearly and comfortably every day.
Contact Info
- Monday – Thursday : 8:00 am – 4:30 pm Friday : 8:00 am – 4:00 pm